Orders will be shipped in expedited shipping mode. Hence, we always ship using the fastest shipping option
offered by our logistics partners for your delivery location.
ORDER PROCESSING TIME:
During business days, orders received before noon typically ship the same day. Orders received after noon or
on a holiday will be shipped the next business day. Kindly note that our order fulfilment centers do not
operate on Sundays, national holidays, and on important regional holidays. Order pick-up from our fulfilment
centers will depend on the logistics partner’s scheduled holidays.
Place your foot on a flat surface with your heel against a straight edge. Place a ruler beside your foot touching the straight edge your heel is also touching, then take the length in millimetres from the tip of your longest toe to your heel. Please be aware that your longest toe may not always be your big toe.
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Fitting advice from our shoe fitting & development team
Everybody's feet are individual, but our shoes are developed to fit as consistently as possible across a range of different styles. The styling, construction or materials can affect the fit.
For example, a shoe made from patent leather may feel tighter than the same style made from soft, suede leather. This could be due to the consistency of the material and how it moves with your foot. However, leather is a natural material and may stretch over time to adapt the shape of your foot.
When we measure feet in our shops, we measure the length of the foot as well as the circumference to indicate which shoe size the customer is.
We can't make a range of shoes to accommodate each individual variation of measurements, which is why we provide many styles in half sizes and different width fittings.